Dementia Care Home

Ashton Manor Care Home

104 Aldwick Road, Bognor Regis, Sussex, PO21 2PD

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff82 / 100

Staff warmth score

“Well Looked After”72%

of reviewers answered yes

Good to know

  • Registered beds22
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions
  • Last inspected2020-01-25

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth82
  • Compassion & dignity88
  • Cleanliness65
  • Activities & engagement65
  • Food quality60
  • Healthcare65
  • Management & leadership72
  • Resident happiness72
Section 02

What inspectors found

Inspected 2020-01-25

  • Is this home safe?

    Good
    The Safe domain was rated Good at the December 2019 inspection. This indicates that inspectors were satisfied that risks were managed, medicines were handled correctly, and staffing met the required standard at the time. The home supports people with dementia and mental health conditions, both of which require careful risk assessment and consistent staffing. No specific concerns about safety were identified, and the July 2023 review found no evidence requiring a reassessment of this rating. Detailed figures on staffing ratios or night cover are not recorded in the available report text.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the December 2019 inspection. Dementia is listed as a specialism, which requires the home to demonstrate appropriate training and care planning for people living with dementia. A Good Effective rating indicates that care plans, staff training, and health monitoring met the required standard at the time of inspection. No specific detail about training content, care plan review frequency, or GP access arrangements is recorded in the available report text.
    Verified by inspector
  • Is this home caring?

    Outstanding
    The Caring domain was rated Outstanding at the December 2019 inspection. This is the highest possible rating and requires inspectors to find strong, specific evidence of kind, dignified, and respectful care that goes beyond what is expected. The home supports people with dementia and mental health conditions, groups where genuine compassion in daily interactions is especially important. The July 2023 review found no reason to change this rating. Detailed observations or quotes from residents and relatives are not included in the available report text, but the rating itself carries significant evidential weight.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the December 2019 inspection. This indicates that the home was meeting individual needs, responding to complaints, and providing activities appropriate to the people living there. The home supports people with dementia and mental health conditions, both of which require activity programmes that go beyond group entertainment to include one-to-one engagement and meaningful everyday tasks. No specific detail about the activity programme, individual engagement, or complaint outcomes is recorded in the available report text.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the December 2019 inspection. The registered manager is listed as Miss Chloe Elizabeth Isted, and the nominated individual is Mrs Susan Rosalind Newman. A Good Well-led rating indicates that governance, oversight, and staff culture met the required standard at the time of inspection. The July 2023 review found no evidence requiring a change to any domain rating. No specific observations about management visibility, staff empowerment, or quality improvement processes are recorded in the available report text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides residential care for adults under and over 65, including those living with dementia or mental health conditions. Ashton Manor includes dementia among its care specialisms, supporting residents who need memory care alongside their other services. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Ashton Manor scores well above average on the themes families care about most, staff warmth and compassion, because the inspection awarded an Outstanding rating for Caring. Scores in other areas are moderate because the published report contains limited specific detail beyond compliance statements.

Homes in South East typically score 68–82.
DCC Recommendation

Worth a visit

Ashton Manor, on Aldwick Road in Bognor Regis, was rated Good overall at its last inspection in December 2019, with an Outstanding rating for Caring. That Outstanding rating is significant: inspectors award it only when they find strong, specific evidence of genuinely kind and respectful practice, not simply compliance. The home supports 22 people, including those living with dementia and mental health conditions, and has been reviewed by the regulator as recently as July 2023 with no concerns identified that would trigger a reassessment. The main limitation here is that the published inspection report text available for this analysis is brief, which means many of the specific details families need, such as staffing numbers, food quality, activity programmes, and night cover arrangements, cannot be verified from the written findings alone. The Outstanding Caring rating gives a strong foundation of confidence, but you should use a visit to fill the gaps. Ask to see last week's actual staffing rota including nights, ask what one-to-one activities are available for residents who cannot join groups, and observe whether staff address your parent by their preferred name and move without hurry.

The three questions to ask when you visit

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In Their Own Words

How Ashton Manor Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Ashton Manor Care Home says about itself

Supportive care with community connections in coastal Bognor Regis

Compassionate Care in Bognor Regis at Ashton Manor

Finding the right care home means looking for somewhere that keeps people connected to the life they know. Ashton Manor in Bognor Regis focuses on helping residents stay engaged with their community while receiving the support they need. The home welcomes adults of all ages who need residential care.

Care & specialisms

Who they care for

    The home provides residential care for adults under and over 65, including those living with dementia or mental health conditions.

    How they describe their dementia care

    Ashton Manor includes dementia among its care specialisms, supporting residents who need memory care alongside their other services.

    “Getting a feel for daily life at Ashton Manor through a visit could help you understand if it's the right fit.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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